Shipping Policies and Delivery Time

CARE WITH ORDER ADDRESSING
The store will arrange for the products to be shipped to the address requested by the customer.
Therefore, so that there are no obstacles to the delivery of your order, we ask that you be careful
when filling in the address at which you wish to receive your order.
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ABSENT RECIPIENT
Please make sure there will be someone at the address to receive your products. You
The post office makes three attempts to deliver the products, if there is no

no one at the address to receive the order, the package will be taken to the
post office closest to the address, and in this case it will be necessary
that the recipient of the package picks it up at the
Post office, within 7 calendar days. If the recipient of the order does not carry out thewithdrawal, as per Correios rules, the package will be returned to the sender, being
It is necessary to pay a new shipping fee to return the product.

All details relating to delivery attempts as well as the address
of the Post Office where the recipient must pick up their package in case
absence at the address, are recorded in the order tracking, which can be
tracked on the Correios website, using the tracking code provided by the Store.
INCORRECT OR INCOMPLETE ADDRESS
The store is not responsible for incorrect or incomplete completion of the form.
destination address for orders placed in the store. If the
incorrect or incomplete address, as per Correios rules, the package
will be returned to the sender, and no further delivery attempts will be made to that address.
If delivery is not made due to a discrepancy in the address
informed by the customer, the customer is not entitled to a refund, it will be necessary to pay a new shipping fee to resend the product.
PROCESSING TIME
After your order is processed and payment goes through our system, the
The next steps are: separation, packaging and shipping. This process
It usually takes about 1 to 3 business days.
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You will receive the tracking code in the email registered with the purchase within

7 working days after processing your order.
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DEADLINE
Delivery time is estimated at 15 to 35 business days after the order is dispatched.
However, adverse factors such as delays in the release of the Federal Revenue Service,
postal strike, impossibility of delivery due to weather or
risk areas, national holidays may add a few days to product delivery.
However, the maximum guarantee period is 60 working days.
Incorrect SHIPPING METHODS, the customer may
have to pick up the product at the nearest branch
your residence.
If the address is not filled in correctly, it is possible that the product
return to sender. We ask for extra attention when filling out the
address. If there is an error filling out the address and the product is not
can be delivered, the responsibility lies with the customer.
The Post Office makes three delivery attempts if they are unable to complete it
the product will be available for collection at the nearest branch for up to 7 days.
After this period, the product returns to the sender.
IMPORTANT NOTES
Any and all imports are subject to bureaucracy or taxation
customs. If you receive any extra charges for your order, we
we take responsibility
Products are always delivered by post, however, in some cases
such as absent recipient, region with limited delivery or even
addresses for such fees. Contact us within 48 hours informing
the amount paid to the Post Office and attaching a copy of the taxation document
,and we will contact you again to refund the amounts paid.
When making a purchase on our website, the customer declares to be aware of and in agreement
with everything described above.